Privacy Policy
Last Updated: February 15, 2025
This Privacy Policy explains how Top G Towing LLC ("we", "our", or "us") collects, uses, stores, and shares personal information from visitors to our website, topgtowingllc.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect
Personal Information You Provide:
When you interact with our website, you may voluntarily provide us with personal information including:
-
Contact Information: Your name, email address, and phone number.
-
Billing Details: Payment information when you make a purchase or request service.
-
Location Data: Information such as your physical address or location details provided during booking.
-
Other Details: Any additional information you choose to share via our forms or communications.
Automatically Collected Information:
We also automatically collect certain data as you navigate our site, such as:
-
Your IP address.
-
Browser type and device information.
-
Usage data via cookies and similar tracking tools.
How We Collect Information
-
We collect your information through:
-
Direct Submission: When you fill out a contact form, complete a booking via our Wix Booking system, subscribe to our newsletter, or otherwise communicate with us.
-
Automatic Collection: Through cookies and tracking tools as you interact with our website.
Why We Collect Your Information
-
We use the collected information for several important purposes:
-
Service Provision: To process your bookings, manage billing, and deliver our towing services.
-
Communication: To respond to your inquiries and provide updates or service-related notifications.
-
Marketing & Improvement: To send you promotional materials and improve our website and services.
-
Compliance: To ensure our operations comply with applicable laws and to protect our legal rights.
How We Use, Store, and Share Your Information
-
Use and Storage:
Your personal information is securely stored on our servers and is used only for the purposes described above. We take appropriate measures to safeguard your data against unauthorized access. -
Sharing and Disclosure:
-
Third-Party Service Providers: We may share your information with trusted third-party services (such as our Wix Booking system or web hosting providers) that assist us in operating our website and delivering services. These third parties are governed by their own privacy policies.
-
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or the safety of our users.
-
No Sale or Rental: We do not sell or rent your personal information to third parties.
Communication with Site Visitors
-
We may contact you via email, phone, or text message for service updates, promotional offers, and other relevant communications. For specific contact details or further information on how we communicate, please refer to our Contact Page.
Cookies and Tracking Tools
-
Our website uses cookies and similar tracking tools to:
-
Enhance your browsing experience.
-
Collect data on how our site is used.
-
Support our marketing and analytics efforts.
-
While we primarily use these tools for improving site functionality and gathering general usage data, please note that third-party services (such as Google Analytics) may also employ cookies, and they have their own privacy policies governing their use.
Withdrawing Consent and Managing Your Information
-
You have the right to:
-
Withdraw your consent for the collection and use of your personal information at any time.
-
Request the deletion or correction of your personal data.
-
To do so, please contact us using the details provided on our Contact Page, and we will take reasonable steps to accommodate your request.
Privacy Policy Updates
-
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review our Privacy Policy regularly to stay informed about how we are protecting your information.
Contact Information
-
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our Contact Page.